UrgentFix NZ ("we", "us") operates an emergency plumbing dispatch service based in Auckland, New Zealand. This page explains what information we collect when you use this website, how we use it, and your rights under the New Zealand Privacy Act 2020.
Information we collect
When you submit an application or message through this site, we collect the details you provide — typically your name, business name, email address, phone number, areas serviced, and the contents of your message.
How we use your information
- · To respond to your enquiry or application
- · To assess fit for the UrgentFix NZ dispatch network
- · To send you urgent plumbing job opportunities, where you've opted in
We do not sell your personal information.
Storage and security
Submissions are stored securely in our database. We restrict access to authorised team members only and use reputable infrastructure providers.
Sharing
We do not share your details with third parties except where necessary to operate this service (for example, our hosting and email providers) or where required by New Zealand law.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time by emailing hello@urgentfix.co.nz.
Contact
For any questions about this policy, email hello@urgentfix.co.nz.